How to Make Your Salon Senior-Friendly
Running a hair salon here. Seniors are 30%+ of my clients, but some complain about noise, chairs, or booking online. I don't want to lose them. What works for you guys in service spots? Ideas for better experience?
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If seniors are already a big revenue driver (and stats show they're growing fast globally), it's smart to focus on them. This resource helped me a lot: serving older customers better (practical guide). Key points: use clear speech on calls, high-contrast website with simple "Book Now," firm supportive seating (no low soft ones), reduce background noise, buffer times so no rush, and mention transport options if needed. These make everyone comfortable, not just seniors. My event space saw better reviews after similar tweaks.